Testimonials

Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

R

I just wanted to commend Taylor and others who did the installation of a new heating unit. They are excellent and very professional. They were especially considerate of our needs a “old folks”. So Kudo and God’s Blessing!

Jack Rawlins
5
M

Crouch’s Heating and Cooling is one of the best service businesses in the area. We have known and trusted Doug and his crews for 35+ years to service, repair and replace our A/C and heating units. They sell high quality American Standard units. I am a critical person by nature and Doug Crouch is one person I can unequivocally endorse. Not many businesses in the Ponca City get that kind of endorsement by me. A+ rating.

David Moore
5
P

Called because of fantastic experience with Crouch getting our heat back on during zero degree weather in February 2021. This time we’re having a heat wave here in Ponca City and the inside blower burnt-out. Called Crouch at 8:32 and he was here before 9. Luckily he had a new motor on his truck and by 10, I was writing him a check. Not for the estimated cost but for less with a senior discount. Thanks again and again!!

David Pfahler
5

We loved our experience with Crouch’s Heating & Cooling. We received kind, honest, professional service. Highly recommend!

Rachel & David Cox
5

Doug and his helper are very profesional. They found a leak that other companies couldn’t. When they did the work they were on time and solved our cooling problem. I am recommending them to all of the family and neighbors.

Gregory Smith
5
B

I came home from work and the temperature in my house was 64 and my heater would kick on, run a couple of minutes then shut down. I called Crouch Heating and they were busy. However Crouch himself came out about 8 PM and fixed my problem very quickly and at a very reasonable price. You can’t beat quality service at a reasonable price. I highly recommend Crouch’s Heating.

Wiley Lester Burns
5
W

My wife and I had just bought a house only to find the heating system was bad and the foundation duct work was worse and covered up to sell. Doug was not only the best quote, but flipped our duct work to the attic in an amazing time frame. Finances were tough so he directed us to a lender that gave us great rates and terms, better than our own credit union could provide. The experience was pleasant and easy, the work was top notch, and the courtesy was outstanding. We highly recommend Crouch’s Heat and Cooling!!!

Ron & Heather Wallace
5
H

Very professonal, friendly and honest. Gave fair and reasonable estimate on new AC/Heating unit. Gave me printed material on type of equipment he installs. Responded quickly each time I called him. Did an excellent job, cleaned everything up and finished in a timely manner. I strongly recommend for quality work and service you can depend on.

Sherri Hill
5

We are repeat customers for a reason! Upstanding individual, punctual, and intelligent. Crouch’s has been quick to come up with a reasonable solution each time. Trustworthy and dependable!

Erika Johnson
5
F

We are almost finished with our new home and one of the best parts of this project has been Doug Crouch and his guys. They were always professional and went out of their way to take care of our needs. I started out wanting American Standard HVAC equipment and got a friend out of the deal. Thanx Doug

Jill Fath
5