Testimonials

Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

JF

We are almost finished with our new home and one of the best parts of this project has been Doug Crouch and his guys. They were always professional and went out of their way to take care of our needs. I started out wanting American Standard HVAC equipment and got a friend out of the deal. Thanx Doug

Jill Fath

We loved our experience with Crouch’s Heating & Cooling. We received kind, honest, professional service. Highly recommend!

Rachel & David Cox
PF

Doug and Charlene are not only hard working but are a man and woman of high character and integrity. When selecting a contractor, one of the most important attributes besides the technical qualifications is honesty. Doug not only possesses the technical acumen (has a journeyman license), but is also a man who is known to his community as one who does the job right and does people he serves right!!

Pam Fitz
DP

Called because of fantastic experience with Crouch getting our heat back on during zero degree weather in February 2021. This time we’re having a heat wave here in Ponca City and the inside blower burnt-out. Called Crouch at 8:32 and he was here before 9. Luckily he had a new motor on his truck and by 10, I was writing him a check. Not for the estimated cost but for less with a senior discount. Thanks again and again!!

David Pfahler
RM

I originally used Doug Crouch in 1999 to install a complete system in an addition to our home. Since then he has installed an additional residential system and four commercial systems for me. He has been my “go to” for service on all of those. One of my best friends just asked me last night who they should call to work on their elderly mother’s HVAC. I quickly told him about Doug. He is an honest, knowledgeable, Christian man that I have trusted for over 20 years.

Rick Myers

Great service and very professional!

Irma Giddeon
LM

We have used crouches For our heating and air For closing on now on 30 years. Outstanding work. Very honest and very dependable. The first time we use them was when we couldn’t get anybody else to help with ductwork and they stepped up to the challenge and fixed it and is still working great today. Highly recommend

LaNita Milligan
ER

I inquired of Doug Crouch about installing a new home heating system in the Fall of 2018. I am glad to share that every step of the way, Doug Crouch was a consummate professional. He was honest in his assessment and provided a high quality, affordable solution to our home heating problem. Doug is known to be a good Christian man and someone you can trust!! Simply put, I know this and am comfortable about saying this about Doug without ANY reservation!! I would gladly trust Doug with my most prized part of my life, my grandchildren, and never worry about their safety or well-being for a second!! If You are looking for a professional approach to your heating and air needs, you need to contact Doug Crouch at Crouch Heating and Air. You will NOT be disappointed!!!

Erick Reynolds
MB

These folks are absolutely the best. They are friendly, professional, and very fair. I have called on them twice, and will not hesitate to call on them again. THANK YOU VERY MUCH ! Mike Barnett Ponca City

Mike Barnett
CB

Crouch’s heating and cooling came to the rescue. I came home to the temp inside the house at 82 degrees and it was 100 outside. I called and they called me back within 15 minutes. It was around 5:00 that evening so I was prepared to wait till the next day but they were able to come out that same evening. The repair guy was very polite and professional despite having worked in the heat all day. He figured out what was wrong and was able to get it fixed and offered to come back the next day if it didn’t begin to cool. I will be using them again for regular maintenance on the heat and air.

Candi Barber