My family has used Crouch’s Heating and Cooling several times and I could not be more pleased. From a simple inspection to a whole house system replacement, Doug kept me informed every step of the way. Doug and his crew worked around my family’s schedule to make repairs to our system. He gives great value for what I consider excellent pricing.
I have recommended him to my friends and will continue to do so. I wish I could give him more than five stars because just five is not enough.
Doug Crouch and his team have installed two new American Standard systems in my home. Doug and his team displayed the utmost professionalism and quality in everything they did. They were patient with all my questions and paid great attention to detail. In addition, Doug just recently installed a new roof mounted system on our church. They have maintained our systems for many years and replaced other units in the past. They only recommend replacement when the cost of repairing exceeds the value of replacing. In all these experiences we have found Crouch’s to be second to none in every aspect of their service. We could not recommend anyone more highly.
Crouch’s Heating and Cooling is one of the best service businesses in the area. We have known and trusted Doug and his crews for 35+ years to service, repair and replace our A/C and heating units. They sell high quality American Standard units. I am a critical person by nature and Doug Crouch is one person I can unequivocally endorse. Not many businesses in the Ponca City get that kind of endorsement by me. A+ rating.
We have used crouches For our heating and air For closing on now on 30 years. Outstanding work. Very honest and very dependable. The first time we use them was when we couldn’t get anybody else to help with ductwork and they stepped up to the challenge and fixed it and is still working great today. Highly recommend
Great people to do business with. Very customer focused. Doug is very knowledgeable in heat and air and will recommend the best system to satisfy the customers needs. Doug and crew replaced my old Lennox heat and air units with American Standard equipment and we are extremely satisfied. Price was very reasonable and we have not had a single problem. I will continue to use Crouch heating and air and would not hesitate to highly recommend them to family and friends.
If you have not worked with Crouch’s heat and air, you should. They will take care of you and it’s a company you can trust. They are on time and they will shoot you straight. Thanks Doug.
Doug and his helper are very profesional. They found a leak that other companies couldn’t. When they did the work they were on time and solved our cooling problem. I am recommending them to all of the family and neighbors.
Called because of fantastic experience with Crouch getting our heat back on during zero degree weather in February 2021. This time we’re having a heat wave here in Ponca City and the inside blower burnt-out. Called Crouch at 8:32 and he was here before 9. Luckily he had a new motor on his truck and by 10, I was writing him a check. Not for the estimated cost but for less with a senior discount. Thanks again and again!!
Doug and Charlene are not only hard working but are a man and woman of high character and integrity. When selecting a contractor, one of the most important attributes besides the technical qualifications is honesty. Doug not only possesses the technical acumen (has a journeyman license), but is also a man who is known to his community as one who does the job right and does people he serves right!!
I originally used Doug Crouch in 1999 to install a complete system in an addition to our home. Since then he has installed an additional residential system and four commercial systems for me. He has been my “go to” for service on all of those. One of my best friends just asked me last night who they should call to work on their elderly mother’s HVAC. I quickly told him about Doug. He is an honest, knowledgeable, Christian man that I have trusted for over 20 years.