Doug Crouch and his team have installed two new American Standard systems in my home. Doug and his team displayed the utmost professionalism and quality in everything they did. They were patient with all my questions and paid great attention to detail. In addition, Doug just recently installed a new roof mounted system on our church. They have maintained our systems for many years and replaced other units in the past. They only recommend replacement when the cost of repairing exceeds the value of replacing. In all these experiences we have found Crouch’s to be second to none in every aspect of their service. We could not recommend anyone more highly.
We called Doug from Ponca City when our heat was cycling on and off and he was able to make a quick assessment of the problem, service the unit, and get it up and running in very little time. He was very personable and professional – would not hesitate in calling Crouch’s Heating and Cooling LLC again in the future. Thanks for the quick response and great service!
Very professonal, friendly and honest. Gave fair and reasonable estimate on new AC/Heating unit. Gave me printed material on type of equipment he installs. Responded quickly each time I called him. Did an excellent job, cleaned everything up and finished in a timely manner. I strongly recommend for quality work and service you can depend on.
Doug and his helper are very profesional. They found a leak that other companies couldn’t. When they did the work they were on time and solved our cooling problem. I am recommending them to all of the family and neighbors.
Virgil and I have been with Crouch’s Heating and Cooling since the beginning of their business. Doug is so trusted by us that when he needed to make a service call and we were at work, he knew where the spare key was and he was to go on in and do what was needed. Doug is knowledgeable, professional, and really good at what he does. When he is finished, you know the job was done right. Doug is a Christian man of strong faith. He is honest and fair. He and Charlene are our longtime friends. Crouch’s Heating and Cooling get a 5 star approval rating from us.
Doug and Charlene are not only hard working but are a man and woman of high character and integrity. When selecting a contractor, one of the most important attributes besides the technical qualifications is honesty. Doug not only possesses the technical acumen (has a journeyman license), but is also a man who is known to his community as one who does the job right and does people he serves right!!
Doug Crouch is one of the kindest people I know!!! He is super on keeping his word about installation and service. His quality of work and responsiveness is super great. I would highly recommend Crouch’ s Heating &Cooling if you are looking for new installation or repai & maintenance.
Doug, the owner is a great Christian man, who does what he says when he says he will do it. His work is top notch and I would recommend his company for any of your heating and cooling needs!
Always pleasant and helpful with any questions I might have. Efficient and cleans after he’s finished. The price is reasonable. You will be happy to use this company.
Had this company do some work and they were great. Everything was perfect and they were very professional and super nice and understanding as well.