Testimonials

Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

P

Called because of fantastic experience with Crouch getting our heat back on during zero degree weather in February 2021. This time we’re having a heat wave here in Ponca City and the inside blower burnt-out. Called Crouch at 8:32 and he was here before 9. Luckily he had a new motor on his truck and by 10, I was writing him a check. Not for the estimated cost but for less with a senior discount. Thanks again and again!!

David Pfahler
5
W

My family has used Crouch’s Heating and Cooling several times and I could not be more pleased. From a simple inspection to a whole house system replacement, Doug kept me informed every step of the way. Doug and his crew worked around my family’s schedule to make repairs to our system. He gives great value for what I consider excellent pricing.
I have recommended him to my friends and will continue to do so. I wish I could give him more than five stars because just five is not enough.

Andrew Wilson
5
W

My wife and I had just bought a house only to find the heating system was bad and the foundation duct work was worse and covered up to sell. Doug was not only the best quote, but flipped our duct work to the attic in an amazing time frame. Finances were tough so he directed us to a lender that gave us great rates and terms, better than our own credit union could provide. The experience was pleasant and easy, the work was top notch, and the courtesy was outstanding. We highly recommend Crouch’s Heat and Cooling!!!

Ron & Heather Wallace
5

Virgil and I have been with Crouch’s Heating and Cooling since the beginning of their business. Doug is so trusted by us that when he needed to make a service call and we were at work, he knew where the spare key was and he was to go on in and do what was needed. Doug is knowledgeable, professional, and really good at what he does. When he is finished, you know the job was done right. Doug is a Christian man of strong faith. He is honest and fair. He and Charlene are our longtime friends. Crouch’s Heating and Cooling get a 5 star approval rating from us.

Ruth Petty
5

Great people to do business with. Very customer focused. Doug is very knowledgeable in heat and air and will recommend the best system to satisfy the customers needs. Doug and crew replaced my old Lennox heat and air units with American Standard equipment and we are extremely satisfied. Price was very reasonable and we have not had a single problem. I will continue to use Crouch heating and air and would not hesitate to highly recommend them to family and friends.

Kenneth Edwards
5

Doug and his helper are very profesional. They found a leak that other companies couldn’t. When they did the work they were on time and solved our cooling problem. I am recommending them to all of the family and neighbors.

Gregory Smith
5
R

I inquired of Doug Crouch about installing a new home heating system in the Fall of 2018. I am glad to share that every step of the way, Doug Crouch was a consummate professional. He was honest in his assessment and provided a high quality, affordable solution to our home heating problem. Doug is known to be a good Christian man and someone you can trust!! Simply put, I know this and am comfortable about saying this about Doug without ANY reservation!! I would gladly trust Doug with my most prized part of my life, my grandchildren, and never worry about their safety or well-being for a second!! If You are looking for a professional approach to your heating and air needs, you need to contact Doug Crouch at Crouch Heating and Air. You will NOT be disappointed!!!

Erick Reynolds
5
F

We are almost finished with our new home and one of the best parts of this project has been Doug Crouch and his guys. They were always professional and went out of their way to take care of our needs. I started out wanting American Standard HVAC equipment and got a friend out of the deal. Thanx Doug

Jill Fath
5
H

Very professonal, friendly and honest. Gave fair and reasonable estimate on new AC/Heating unit. Gave me printed material on type of equipment he installs. Responded quickly each time I called him. Did an excellent job, cleaned everything up and finished in a timely manner. I strongly recommend for quality work and service you can depend on.

Sherri Hill
5

If you have not worked with Crouch’s heat and air, you should. They will take care of you and it’s a company you can trust. They are on time and they will shoot you straight. Thanks Doug.

Mike Harsin
5