Testimonials

Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

JP

Crouch’s Heating & Cooling in Stillwater, Oklahoma responded to our call quickly on a below zero day when heater was not working. Very experienced, quality work and thorough service. Thank you!!

Joan Poling
CB

Crouch’s heating and cooling came to the rescue. I came home to the temp inside the house at 82 degrees and it was 100 outside. I called and they called me back within 15 minutes. It was around 5:00 that evening so I was prepared to wait till the next day but they were able to come out that same evening. The repair guy was very polite and professional despite having worked in the heat all day. He figured out what was wrong and was able to get it fixed and offered to come back the next day if it didn’t begin to cool. I will be using them again for regular maintenance on the heat and air.

Candi Barber
LM

We have used crouches For our heating and air For closing on now on 30 years. Outstanding work. Very honest and very dependable. The first time we use them was when we couldn’t get anybody else to help with ductwork and they stepped up to the challenge and fixed it and is still working great today. Highly recommend

LaNita Milligan
JF

We are almost finished with our new home and one of the best parts of this project has been Doug Crouch and his guys. They were always professional and went out of their way to take care of our needs. I started out wanting American Standard HVAC equipment and got a friend out of the deal. Thanx Doug

Jill Fath
DP

Called because of fantastic experience with Crouch getting our heat back on during zero degree weather in February 2021. This time we’re having a heat wave here in Ponca City and the inside blower burnt-out. Called Crouch at 8:32 and he was here before 9. Luckily he had a new motor on his truck and by 10, I was writing him a check. Not for the estimated cost but for less with a senior discount. Thanks again and again!!

David Pfahler
LG

We called Doug from Ponca City when our heat was cycling on and off and he was able to make a quick assessment of the problem, service the unit, and get it up and running in very little time. He was very personable and professional – would not hesitate in calling Crouch’s Heating and Cooling LLC again in the future. Thanks for the quick response and great service!

Lonnie Gilliland

If you have not worked with Crouch’s heat and air, you should. They will take care of you and it’s a company you can trust. They are on time and they will shoot you straight. Thanks Doug.

Mike Harsin
DM

Crouch’s Heating and Cooling is one of the best service businesses in the area. We have known and trusted Doug and his crews for 35+ years to service, repair and replace our A/C and heating units. They sell high quality American Standard units. I am a critical person by nature and Doug Crouch is one person I can unequivocally endorse. Not many businesses in the Ponca City get that kind of endorsement by me. A+ rating.

David Moore

Great service and very professional!

Irma Giddeon
MB

These folks are absolutely the best. They are friendly, professional, and very fair. I have called on them twice, and will not hesitate to call on them again. THANK YOU VERY MUCH ! Mike Barnett Ponca City

Mike Barnett