Testimonials

Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Doug has been taking care of my old system for years-keeping it running longer than expected. Always honest, courteous, and willing to go above and beyond to keep us running.

Deborah Chabinak

Google Review

Very professonal, friendly and honest. Gave fair and reasonable estimate on new AC/Heating unit. Gave me printed material on type of equipment he installs. Responded quickly each time I called him. Did an excellent job, cleaned everything up and finished in a timely manner. I strongly recommend for quality work and service you can depend on.

Sherri Hill

Google Review

Doug Crouch is a consummate Professional, shows up when he says he will be at your home, his Quality of Work is Exceptional, he answers your questions & suggests solutions to your inquiries & gives you good value for his installations & service work! I highly recommend Doug Crouch!

Terry Weigle

Google Review

Doug Crouch is a man of his word. If he tells you he will be there, he will be there and ready to quickly remedy your problem. He is fair and trustworthy… he would never overcharge a person an unfair price. I can guarantee, you will not be disappointed in any work Doug Crouch does!

Allan Gant

Google Review

I inquired of Doug Crouch about installing a new home heating system in the Fall of 2018. I am glad to share that every step of the way, Doug Crouch was a consummate professional. He was honest in his assessment and provided a high quality, affordable solution to our home heating problem. Doug is known to be a good Christian man and someone you can trust!! Simply put, I know this and am comfortable about saying this about Doug without ANY reservation!! I would gladly trust Doug with my most prized part of my life, my grandchildren, and never worry about their safety or well-being for a second!! If You are looking for a professional approach to your heating and air needs, you need to contact Doug Crouch at Crouch Heating and Air. You will NOT be disappointed!!!

Erick Reynolds

Google Review

Doug and Charlene are not only hard working but are a man and woman of high character and integrity. When selecting a contractor, one of the most important attributes besides the technical qualifications is honesty. Doug not only possesses the technical acumen (has a journeyman license), but is also a man who is known to his community as one who does the job right and does people he serves right!!

Pam Fitz

Google Review

Wonderful people and they run a very honest business. Blessing from God. 😇🌈

Toni Galpin

Google Review

Crouch’s Heat and Air have taken care of our HVAC needs for over thirty years. The quality and timeliness of service that we have received has been outstanding every time! They are great to work with and I highly recommend them to everyone!

Wayne Smith

Google Review

We called Doug from Ponca City when our heat was cycling on and off and he was able to make a quick assessment of the problem, service the unit, and get it up and running in very little time. He was very personable and professional – would not hesitate in calling Crouch’s Heating and Cooling LLC again in the future. Thanks for the quick response and great service!

Lonnie Gilliland

Google Review

We loved our experience with Crouch’s Heating & Cooling. We received kind, honest, professional service. Highly recommend!

Rachel & David Cox

Google Review

Amber Gray

19:53 27 Oct 20

Doug was very professional and personable. Great to work with and was quick to respond! We will be using Crouch’s from now on. It was great working with this company. Their integrity and professionalism was far above the rest! Thank you.

Julie Stout

19:37 08 Oct 20

These men were fast, friendly, clean, and very courteous!! I highly recommend them to be your first call for your heating and cooling needs!!

Chris Matesic

13:30 22 Sep 20

The best quality I’ve seen when it comes to installing AC and heating. Mr. Crouch and his crew are as professional as they come, will explain what they are doing at any point while they’re working. If you’re looking for anything to be done with your AC/heating, I recommend Mr. Crouch 100%.

gregory smith

21:13 21 Jul 20

Doug and his helper are very profesional. They found a leak that other companies couldn't. When they did the work they were on time and solved our cooling problem. I am recommending them to all of the family and neighbors.

Erika Johnson

21:05 21 Jun 20

We are repeat customers for a reason! Upstanding individual, punctual, and intelligent. Crouch's has been quick to come up with a reasonable solution each time. Trustworthy and dependable!

David Moore

22:10 24 Apr 20

Crouch’s Heating and Cooling is one of the best service businesses in the area. We have known and trusted Doug and his crews for 35+ years to service, repair and replace our A/C and heating units. They sell high quality American Standard units. I am a critical person by nature and Doug Crouch is one person I can unequivocally endorse. Not many businesses in the Ponca City get that kind of endorsement by me. A+ rating.

Charlene Crouch

19:25 27 Feb 20

I have been with Crouch's since the beginning and we have always strived to give Service Excellence. Doug is a man of integrity and loves to build relationships with his clients. The hours are 8:00-5:30 Mon-Fri, afterhours and weekend by appointment only. Don't hesitate to give him a call if you want the best.

Andrew Wilson

23:38 20 Feb 20

My family has used Crouch’s Heating and Cooling several times and I could not be more pleased. From a simple inspection to a whole house system replacement, Doug kept me informed every step of the way. Doug and his crew worked around my family’s schedule to make repairs to our system. He gives great value for what I consider excellent pricing. I have recommended him to my friends and will continue to do so. I wish I could give him more than five stars because just five is not enough.

Ruth Petty

16:16 18 Feb 20

Virgil and I have been with Crouch’s Heating and Cooling since the beginning of their business. Doug is so trusted by us that when he needed to make a service call and we were at work, he knew where the spare key was and he was to go on in and do what was needed. Doug is knowledgeable, professional, and really good at what he does. When he is finished, you know the job was done right. Doug is a Christian man of strong faith. He is honest and fair. He and Charlene are our longtime friends. Crouch’s Heating and Cooling get a 5 star approval rating from us.

01:13 18 Feb 20

Robert Vickery

00:03 18 Feb 20

Doug Crouch and his team have installed two new American Standard systems in my home. Doug and his team displayed the utmost professionalism and quality in everything they did. They were patient with all my questions and paid great attention to detail. In addition, Doug just recently installed a new roof mounted system on our church. They have maintained our systems for many years and replaced other units in the past. They only recommend replacement when the cost of repairing exceeds the value of replacing. In all these experiences we have found Crouch's to be second to none in every aspect of their service. We could not recommend anyone more highly.

00:41 13 Feb 20

I inquired of Doug Crouch about installing a new home heating system in the Fall of 2018. I am glad to share that every step of the way, Doug Crouch was a consummate professional. He was honest in his assessment and provided a high quality, affordable solution to our home heating problem. Doug is known to be a good Christian man and someone you can trust!! Simply put, I know this and am comfortable about saying this about Doug without ANY reservation!! I would gladly trust Doug with my most prized part of my life, my grandchildren, and never worry about their safety or well-being for a second!!If You are looking for a professional approach to your heating and air needs, you need to contact Doug Crouch at Crouch Heating and Air. You will NOT be disappointed!!!Dr. Erick Reynolds