Testimonials

Doug and Charlene are not only hard working but are a man and woman of high character and integrity. When selecting a contractor, one of the most important attributes besides the technical qualifications is honesty. Doug not only possesses the technical acumen (has a journeyman license), but is also a man who is known to his community as one who does the job right and does people he serves right!!

We are repeat customers for a reason! Upstanding individual, punctual, and intelligent. Crouch’s has been quick to come up with a reasonable solution each time. Trustworthy and dependable!

Very happy to have found Doug and Crouch’s Heating & Cooling. I have a client in Stillwater whose AC went out. Doug was quick to get out to the house within a few hours, and gave a very fair price to unclog and condensate drain line, replace a fuse, and send me photos after the work was done. Will definitely reach out to him again the next time we have a need. Great company!

If you’re looking for honest, knowledgeable, and genuinely caring HVAC professionals, look no further than Crouch’s Heating and Cooling in Stillwater. From start to finish, working with Doug and his family has been an absolute blessing. Doug’s deep knowledge of heating and cooling systems is evident the moment he walks in the door. He doesn’t just “do the job”—he takes the time to explain your options, answer every question with clarity and patience, and make sure you understand exactly what’s going on. His years of experience show through in the quality of his work, which is top-notch in every way. But what really sets this family-owned business apart is their unshakable integrity and Christian character. Every step of the process is marked by honesty, humility, and a genuine desire to serve others. Doug and his family work not just with their hands, but with their hearts. They treat your home with the utmost respect, and they treat you like you’re part of their extended family. Their workmanship is meticulous, their service is timely, and their attitudes are consistently positive and encouraging. It’s rare to find this level of professionalism combined with such authentic kindness. You can tell their values are woven into every part of their business—from how they communicate to how they serve, even to how they price their services fairly and transparently. Crouch’s Heating and Cooling isn’t just a service provider—they are a shining example of a company living out their faith through hard work and honest service. I can’t recommend them highly enough.

We called Doug from Ponca City when our heat was cycling on and off and he was able to make a quick assessment of the problem, service the unit, and get it up and running in very little time. He was very personable and professional – would not hesitate in calling Crouch’s Heating and Cooling LLC again in the future. Thanks for the quick response and great service!

We loved our experience with Crouch’s Heating & Cooling. We received kind, honest, professional service. Highly recommend!

Doug and his team came to help our family in bad weather and after hours conditions to get our family’s HVAC and A/C fixed up twice over the recent years. Once for an attic fan issue and before that a condenser starting issue. Can’t go wrong with the heart and integrity of Doug and the team at Crouch’s!!

Had this company do some work and they were great. Everything was perfect and they were very professional and super nice and understanding as well.

Called because of fantastic experience with Crouch getting our heat back on during zero degree weather in February 2021. This time we’re having a heat wave here in Ponca City and the inside blower burnt-out. Called Crouch at 8:32 and he was here before 9. Luckily he had a new motor on his truck and by 10, I was writing him a check. Not for the estimated cost but for less with a senior discount. Thanks again and again!!

Great people to do business with. Very customer focused. Doug is very knowledgeable in heat and air and will recommend the best system to satisfy the customers needs. Doug and crew replaced my old Lennox heat and air units with American Standard equipment and we are extremely satisfied. Price was very reasonable and we have not had a single problem. I will continue to use Crouch heating and air and would not hesitate to highly recommend them to family and friends.