Testimonials

Mr. Crouch and his team done an excellent job servicing our AC units. He is knowledgeable and explains everything so well. We appreciate their quick response to our service request where they had us up and running in no time. Thank you!!

Doug Crouch and his team have installed two new American Standard systems in my home. Doug and his team displayed the utmost professionalism and quality in everything they did. They were patient with all my questions and paid great attention to detail. In addition, Doug just recently installed a new roof mounted system on our church. They have maintained our systems for many years and replaced other units in the past. They only recommend replacement when the cost of repairing exceeds the value of replacing. In all these experiences we have found Crouch’s to be second to none in every aspect of their service. We could not recommend anyone more highly.

Great people to do business with. Very customer focused. Doug is very knowledgeable in heat and air and will recommend the best system to satisfy the customers needs. Doug and crew replaced my old Lennox heat and air units with American Standard equipment and we are extremely satisfied. Price was very reasonable and we have not had a single problem. I will continue to use Crouch heating and air and would not hesitate to highly recommend them to family and friends.

I originally used Doug Crouch in 1999 to install a complete system in an addition to our home. Since then he has installed an additional residential system and four commercial systems for me. He has been my “go to” for service on all of those. One of my best friends just asked me last night who they should call to work on their elderly mother’s HVAC. I quickly told him about Doug. He is an honest, knowledgeable, Christian man that I have trusted for over 20 years.

Crouch’s Heating & Cooling in Stillwater, Oklahoma responded to our call quickly on a below zero day when heater was not working. Very experienced, quality work and thorough service. Thank you!!

If you’re looking for honest, knowledgeable, and genuinely caring HVAC professionals, look no further than Crouch’s Heating and Cooling in Stillwater. From start to finish, working with Doug and his family has been an absolute blessing. Doug’s deep knowledge of heating and cooling systems is evident the moment he walks in the door. He doesn’t just “do the job”—he takes the time to explain your options, answer every question with clarity and patience, and make sure you understand exactly what’s going on. His years of experience show through in the quality of his work, which is top-notch in every way. But what really sets this family-owned business apart is their unshakable integrity and Christian character. Every step of the process is marked by honesty, humility, and a genuine desire to serve others. Doug and his family work not just with their hands, but with their hearts. They treat your home with the utmost respect, and they treat you like you’re part of their extended family. Their workmanship is meticulous, their service is timely, and their attitudes are consistently positive and encouraging. It’s rare to find this level of professionalism combined with such authentic kindness. You can tell their values are woven into every part of their business—from how they communicate to how they serve, even to how they price their services fairly and transparently. Crouch’s Heating and Cooling isn’t just a service provider—they are a shining example of a company living out their faith through hard work and honest service. I can’t recommend them highly enough.

We called Doug from Ponca City when our heat was cycling on and off and he was able to make a quick assessment of the problem, service the unit, and get it up and running in very little time. He was very personable and professional – would not hesitate in calling Crouch’s Heating and Cooling LLC again in the future. Thanks for the quick response and great service!

My family has used Crouch’s Heating and Cooling several times and I could not be more pleased. From a simple inspection to a whole house system replacement, Doug kept me informed every step of the way. Doug and his crew worked around my family’s schedule to make repairs to our system. He gives great value for what I consider excellent pricing. I have recommended him to my friends and will continue to do so. I wish I could give him more than five stars because just five is not enough.

Crouch’s Heating and Cooling is one of the best service businesses in the area. We have known and trusted Doug and his crews for 35+ years to service, repair and replace our A/C and heating units. They sell high quality American Standard units. I am a critical person by nature and Doug Crouch is one person I can unequivocally endorse. Not many businesses in the Ponca City get that kind of endorsement by me. A+ rating.

Called because of fantastic experience with Crouch getting our heat back on during zero degree weather in February 2021. This time we’re having a heat wave here in Ponca City and the inside blower burnt-out. Called Crouch at 8:32 and he was here before 9. Luckily he had a new motor on his truck and by 10, I was writing him a check. Not for the estimated cost but for less with a senior discount. Thanks again and again!!