Testimonials

Crouch’s Heating & Cooling in Stillwater, Oklahoma responded to our call quickly on a below zero day when heater was not working. Very experienced, quality work and thorough service. Thank you!!

Crouch’s Heating and Cooling is one of the best service businesses in the area. We have known and trusted Doug and his crews for 35+ years to service, repair and replace our A/C and heating units. They sell high quality American Standard units. I am a critical person by nature and Doug Crouch is one person I can unequivocally endorse. Not many businesses in the Ponca City get that kind of endorsement by me. A+ rating.

Doug and Charlene are not only hard working but are a man and woman of high character and integrity. When selecting a contractor, one of the most important attributes besides the technical qualifications is honesty. Doug not only possesses the technical acumen (has a journeyman license), but is also a man who is known to his community as one who does the job right and does people he serves right!!

Crouch’s heating and cooling came to the rescue. I came home to the temp inside the house at 82 degrees and it was 100 outside. I called and they called me back within 15 minutes. It was around 5:00 that evening so I was prepared to wait till the next day but they were able to come out that same evening. The repair guy was very polite and professional despite having worked in the heat all day. He figured out what was wrong and was able to get it fixed and offered to come back the next day if it didn’t begin to cool. I will be using them again for regular maintenance on the heat and air.

Had this company do some work and they were great. Everything was perfect and they were very professional and super nice and understanding as well.

Virgil and I have been with Crouch’s Heating and Cooling since the beginning of their business. Doug is so trusted by us that when he needed to make a service call and we were at work, he knew where the spare key was and he was to go on in and do what was needed. Doug is knowledgeable, professional, and really good at what he does. When he is finished, you know the job was done right. Doug is a Christian man of strong faith. He is honest and fair. He and Charlene are our longtime friends. Crouch’s Heating and Cooling get a 5 star approval rating from us.

My wife and I had just bought a house only to find the heating system was bad and the foundation duct work was worse and covered up to sell. Doug was not only the best quote, but flipped our duct work to the attic in an amazing time frame. Finances were tough so he directed us to a lender that gave us great rates and terms, better than our own credit union could provide. The experience was pleasant and easy, the work was top notch, and the courtesy was outstanding. We highly recommend Crouch’s Heat and Cooling!!!

If you’re looking for honest, knowledgeable, and genuinely caring HVAC professionals, look no further than Crouch’s Heating and Cooling in Stillwater. From start to finish, working with Doug and his family has been an absolute blessing. Doug’s deep knowledge of heating and cooling systems is evident the moment he walks in the door. He doesn’t just “do the job”—he takes the time to explain your options, answer every question with clarity and patience, and make sure you understand exactly what’s going on. His years of experience show through in the quality of his work, which is top-notch in every way. But what really sets this family-owned business apart is their unshakable integrity and Christian character. Every step of the process is marked by honesty, humility, and a genuine desire to serve others. Doug and his family work not just with their hands, but with their hearts. They treat your home with the utmost respect, and they treat you like you’re part of their extended family. Their workmanship is meticulous, their service is timely, and their attitudes are consistently positive and encouraging. It’s rare to find this level of professionalism combined with such authentic kindness. You can tell their values are woven into every part of their business—from how they communicate to how they serve, even to how they price their services fairly and transparently. Crouch’s Heating and Cooling isn’t just a service provider—they are a shining example of a company living out their faith through hard work and honest service. I can’t recommend them highly enough.

We are almost finished with our new home and one of the best parts of this project has been Doug Crouch and his guys. They were always professional and went out of their way to take care of our needs. I started out wanting American Standard HVAC equipment and got a friend out of the deal. Thanx Doug

If you have not worked with Crouch’s heat and air, you should. They will take care of you and it’s a company you can trust. They are on time and they will shoot you straight. Thanks Doug.