Testimonials

Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

LG

We called Doug from Ponca City when our heat was cycling on and off and he was able to make a quick assessment of the problem, service the unit, and get it up and running in very little time. He was very personable and professional – would not hesitate in calling Crouch’s Heating and Cooling LLC again in the future. Thanks for the quick response and great service!

Lonnie Gilliland
JR

I just wanted to commend Taylor and others who did the installation of a new heating unit. They are excellent and very professional. They were especially considerate of our needs a “old folks”. So Kudo and God’s Blessing!

Jack Rawlins
ER

I inquired of Doug Crouch about installing a new home heating system in the Fall of 2018. I am glad to share that every step of the way, Doug Crouch was a consummate professional. He was honest in his assessment and provided a high quality, affordable solution to our home heating problem. Doug is known to be a good Christian man and someone you can trust!! Simply put, I know this and am comfortable about saying this about Doug without ANY reservation!! I would gladly trust Doug with my most prized part of my life, my grandchildren, and never worry about their safety or well-being for a second!! If You are looking for a professional approach to your heating and air needs, you need to contact Doug Crouch at Crouch Heating and Air. You will NOT be disappointed!!!

Erick Reynolds

Virgil and I have been with Crouch’s Heating and Cooling since the beginning of their business. Doug is so trusted by us that when he needed to make a service call and we were at work, he knew where the spare key was and he was to go on in and do what was needed. Doug is knowledgeable, professional, and really good at what he does. When he is finished, you know the job was done right. Doug is a Christian man of strong faith. He is honest and fair. He and Charlene are our longtime friends. Crouch’s Heating and Cooling get a 5 star approval rating from us.

Ruth Petty
L1PS

Very happy to have found Doug and Crouch’s Heating & Cooling. I have a client in Stillwater whose AC went out. Doug was quick to get out to the house within a few hours, and gave a very fair price to unclog and condensate drain line, replace a fuse, and send me photos after the work was done. Will definitely reach out to him again the next time we have a need. Great company!

Level 1 Property Solutions
WLB

I came home from work and the temperature in my house was 64 and my heater would kick on, run a couple of minutes then shut down. I called Crouch Heating and they were busy. However Crouch himself came out about 8 PM and fixed my problem very quickly and at a very reasonable price. You can’t beat quality service at a reasonable price. I highly recommend Crouch’s Heating.

Wiley Lester Burns
DM

Crouch’s Heating and Cooling is one of the best service businesses in the area. We have known and trusted Doug and his crews for 35+ years to service, repair and replace our A/C and heating units. They sell high quality American Standard units. I am a critical person by nature and Doug Crouch is one person I can unequivocally endorse. Not many businesses in the Ponca City get that kind of endorsement by me. A+ rating.

David Moore

Doug set us up with a heating and cooling system in our new home. He was wonderful to work with. He was there when he said he was going to be there or he called letting us know his change of plans. He gave us options on different systems and gave us his honest opinion. Very professional.

Tony & Jill F.
Admire, KS
MB

These folks are absolutely the best. They are friendly, professional, and very fair. I have called on them twice, and will not hesitate to call on them again. THANK YOU VERY MUCH ! Mike Barnett Ponca City

Mike Barnett
PF

Doug and Charlene are not only hard working but are a man and woman of high character and integrity. When selecting a contractor, one of the most important attributes besides the technical qualifications is honesty. Doug not only possesses the technical acumen (has a journeyman license), but is also a man who is known to his community as one who does the job right and does people he serves right!!

Pam Fitz