Testimonials

Very professonal, friendly and honest. Gave fair and reasonable estimate on new AC/Heating unit. Gave me printed material on type of equipment he installs. Responded quickly each time I called him. Did an excellent job, cleaned everything up and finished in a timely manner. I strongly recommend for quality work and service you can depend on.

We are repeat customers for a reason! Upstanding individual, punctual, and intelligent. Crouch’s has been quick to come up with a reasonable solution each time. Trustworthy and dependable!

If you have not worked with Crouch’s heat and air, you should. They will take care of you and it’s a company you can trust. They are on time and they will shoot you straight. Thanks Doug.

I originally used Doug Crouch in 1999 to install a complete system in an addition to our home. Since then he has installed an additional residential system and four commercial systems for me. He has been my “go to” for service on all of those. One of my best friends just asked me last night who they should call to work on their elderly mother’s HVAC. I quickly told him about Doug. He is an honest, knowledgeable, Christian man that I have trusted for over 20 years.

Called because of fantastic experience with Crouch getting our heat back on during zero degree weather in February 2021. This time we’re having a heat wave here in Ponca City and the inside blower burnt-out. Called Crouch at 8:32 and he was here before 9. Luckily he had a new motor on his truck and by 10, I was writing him a check. Not for the estimated cost but for less with a senior discount. Thanks again and again!!

My wife and I had just bought a house only to find the heating system was bad and the foundation duct work was worse and covered up to sell. Doug was not only the best quote, but flipped our duct work to the attic in an amazing time frame. Finances were tough so he directed us to a lender that gave us great rates and terms, better than our own credit union could provide. The experience was pleasant and easy, the work was top notch, and the courtesy was outstanding. We highly recommend Crouch’s Heat and Cooling!!!

Virgil and I have been with Crouch’s Heating and Cooling since the beginning of their business. Doug is so trusted by us that when he needed to make a service call and we were at work, he knew where the spare key was and he was to go on in and do what was needed. Doug is knowledgeable, professional, and really good at what he does. When he is finished, you know the job was done right. Doug is a Christian man of strong faith. He is honest and fair. He and Charlene are our longtime friends. Crouch’s Heating and Cooling get a 5 star approval rating from us.

Great service and very professional!

If you’re looking for honest, knowledgeable, and genuinely caring HVAC professionals, look no further than Crouch’s Heating and Cooling in Stillwater. From start to finish, working with Doug and his family has been an absolute blessing. Doug’s deep knowledge of heating and cooling systems is evident the moment he walks in the door. He doesn’t just “do the job”—he takes the time to explain your options, answer every question with clarity and patience, and make sure you understand exactly what’s going on. His years of experience show through in the quality of his work, which is top-notch in every way. But what really sets this family-owned business apart is their unshakable integrity and Christian character. Every step of the process is marked by honesty, humility, and a genuine desire to serve others. Doug and his family work not just with their hands, but with their hearts. They treat your home with the utmost respect, and they treat you like you’re part of their extended family. Their workmanship is meticulous, their service is timely, and their attitudes are consistently positive and encouraging. It’s rare to find this level of professionalism combined with such authentic kindness. You can tell their values are woven into every part of their business—from how they communicate to how they serve, even to how they price their services fairly and transparently. Crouch’s Heating and Cooling isn’t just a service provider—they are a shining example of a company living out their faith through hard work and honest service. I can’t recommend them highly enough.

Doug Crouch and his team have installed two new American Standard systems in my home. Doug and his team displayed the utmost professionalism and quality in everything they did. They were patient with all my questions and paid great attention to detail. In addition, Doug just recently installed a new roof mounted system on our church. They have maintained our systems for many years and replaced other units in the past. They only recommend replacement when the cost of repairing exceeds the value of replacing. In all these experiences we have found Crouch’s to be second to none in every aspect of their service. We could not recommend anyone more highly.