Testimonials

We are almost finished with our new home and one of the best parts of this project has been Doug Crouch and his guys. They were always professional and went out of their way to take care of our needs. I started out wanting American Standard HVAC equipment and got a friend out of the deal. Thanx Doug

Virgil and I have been with Crouch’s Heating and Cooling since the beginning of their business. Doug is so trusted by us that when he needed to make a service call and we were at work, he knew where the spare key was and he was to go on in and do what was needed. Doug is knowledgeable, professional, and really good at what he does. When he is finished, you know the job was done right. Doug is a Christian man of strong faith. He is honest and fair. He and Charlene are our longtime friends. Crouch’s Heating and Cooling get a 5 star approval rating from us.

Crouch’s Heating and Cooling is one of the best service businesses in the area. We have known and trusted Doug and his crews for 35+ years to service, repair and replace our A/C and heating units. They sell high quality American Standard units. I am a critical person by nature and Doug Crouch is one person I can unequivocally endorse. Not many businesses in the Ponca City get that kind of endorsement by me. A+ rating.

Crouch’s heating and cooling came to the rescue. I came home to the temp inside the house at 82 degrees and it was 100 outside. I called and they called me back within 15 minutes. It was around 5:00 that evening so I was prepared to wait till the next day but they were able to come out that same evening. The repair guy was very polite and professional despite having worked in the heat all day. He figured out what was wrong and was able to get it fixed and offered to come back the next day if it didn’t begin to cool. I will be using them again for regular maintenance on the heat and air.

Very happy to have found Doug and Crouch’s Heating & Cooling. I have a client in Stillwater whose AC went out. Doug was quick to get out to the house within a few hours, and gave a very fair price to unclog and condensate drain line, replace a fuse, and send me photos after the work was done. Will definitely reach out to him again the next time we have a need. Great company!

Great people to do business with. Very customer focused. Doug is very knowledgeable in heat and air and will recommend the best system to satisfy the customers needs. Doug and crew replaced my old Lennox heat and air units with American Standard equipment and we are extremely satisfied. Price was very reasonable and we have not had a single problem. I will continue to use Crouch heating and air and would not hesitate to highly recommend them to family and friends.

Great service and very professional!

I originally used Doug Crouch in 1999 to install a complete system in an addition to our home. Since then he has installed an additional residential system and four commercial systems for me. He has been my “go to” for service on all of those. One of my best friends just asked me last night who they should call to work on their elderly mother’s HVAC. I quickly told him about Doug. He is an honest, knowledgeable, Christian man that I have trusted for over 20 years.

We loved our experience with Crouch’s Heating & Cooling. We received kind, honest, professional service. Highly recommend!

My family has used Crouch’s Heating and Cooling several times and I could not be more pleased. From a simple inspection to a whole house system replacement, Doug kept me informed every step of the way. Doug and his crew worked around my family’s schedule to make repairs to our system. He gives great value for what I consider excellent pricing. I have recommended him to my friends and will continue to do so. I wish I could give him more than five stars because just five is not enough.