Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If you’re looking for honest, knowledgeable, and genuinely caring HVAC professionals, look no further than Crouch’s Heating and Cooling in Stillwater. From start to finish, working with Doug and his family has been an absolute blessing. Doug’s deep knowledge of heating and cooling systems is evident the moment he walks in the door. He doesn’t just “do the job”—he takes the time to explain your options, answer every question with clarity and patience, and make sure you understand exactly what’s going on. His years of experience show through in the quality of his work, which is top-notch in every way. But what really sets this family-owned business apart is their unshakable integrity and Christian character. Every step of the process is marked by honesty, humility, and a genuine desire to serve others. Doug and his family work not just with their hands, but with their hearts. They treat your home with the utmost respect, and they treat you like you’re part of their extended family. Their workmanship is meticulous, their service is timely, and their attitudes are consistently positive and encouraging. It’s rare to find this level of professionalism combined with such authentic kindness. You can tell their values are woven into every part of their business—from how they communicate to how they serve, even to how they price their services fairly and transparently. Crouch’s Heating and Cooling isn’t just a service provider—they are a shining example of a company living out their faith through hard work and honest service. I can’t recommend them highly enough.
Doug set us up with a heating and cooling system in our new home. He was wonderful to work with. He was there when he said he was going to be there or he called letting us know his change of plans. He gave us options on different systems and gave us his honest opinion. Very professional.
Had this company do some work and they were great. Everything was perfect and they were very professional and super nice and understanding as well.
We loved our experience with Crouch’s Heating & Cooling. We received kind, honest, professional service. Highly recommend!
We are almost finished with our new home and one of the best parts of this project has been Doug Crouch and his guys. They were always professional and went out of their way to take care of our needs. I started out wanting American Standard HVAC equipment and got a friend out of the deal. Thanx Doug
Doug and Charlene are not only hard working but are a man and woman of high character and integrity. When selecting a contractor, one of the most important attributes besides the technical qualifications is honesty. Doug not only possesses the technical acumen (has a journeyman license), but is also a man who is known to his community as one who does the job right and does people he serves right!!
I came home from work and the temperature in my house was 64 and my heater would kick on, run a couple of minutes then shut down. I called Crouch Heating and they were busy. However Crouch himself came out about 8 PM and fixed my problem very quickly and at a very reasonable price. You can’t beat quality service at a reasonable price. I highly recommend Crouch’s Heating.
Crouch’s Heating and Cooling is one of the best service businesses in the area. We have known and trusted Doug and his crews for 35+ years to service, repair and replace our A/C and heating units. They sell high quality American Standard units. I am a critical person by nature and Doug Crouch is one person I can unequivocally endorse. Not many businesses in the Ponca City get that kind of endorsement by me. A+ rating.
Crouch’s heating and cooling came to the rescue. I came home to the temp inside the house at 82 degrees and it was 100 outside. I called and they called me back within 15 minutes. It was around 5:00 that evening so I was prepared to wait till the next day but they were able to come out that same evening. The repair guy was very polite and professional despite having worked in the heat all day. He figured out what was wrong and was able to get it fixed and offered to come back the next day if it didn’t begin to cool. I will be using them again for regular maintenance on the heat and air.
Crouch’s Heating & Cooling in Stillwater, Oklahoma responded to our call quickly on a below zero day when heater was not working. Very experienced, quality work and thorough service. Thank you!!



