Testimonials

Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

We are repeat customers for a reason! Upstanding individual, punctual, and intelligent. Crouch’s has been quick to come up with a reasonable solution each time. Trustworthy and dependable!

Erika Johnson
5
R

I inquired of Doug Crouch about installing a new home heating system in the Fall of 2018. I am glad to share that every step of the way, Doug Crouch was a consummate professional. He was honest in his assessment and provided a high quality, affordable solution to our home heating problem. Doug is known to be a good Christian man and someone you can trust!! Simply put, I know this and am comfortable about saying this about Doug without ANY reservation!! I would gladly trust Doug with my most prized part of my life, my grandchildren, and never worry about their safety or well-being for a second!! If You are looking for a professional approach to your heating and air needs, you need to contact Doug Crouch at Crouch Heating and Air. You will NOT be disappointed!!!

Erick Reynolds
5
W

My family has used Crouch’s Heating and Cooling several times and I could not be more pleased. From a simple inspection to a whole house system replacement, Doug kept me informed every step of the way. Doug and his crew worked around my family’s schedule to make repairs to our system. He gives great value for what I consider excellent pricing.
I have recommended him to my friends and will continue to do so. I wish I could give him more than five stars because just five is not enough.

Andrew Wilson
5
P

Called because of fantastic experience with Crouch getting our heat back on during zero degree weather in February 2021. This time we’re having a heat wave here in Ponca City and the inside blower burnt-out. Called Crouch at 8:32 and he was here before 9. Luckily he had a new motor on his truck and by 10, I was writing him a check. Not for the estimated cost but for less with a senior discount. Thanks again and again!!

David Pfahler
5

Had this company do some work and they were great. Everything was perfect and they were very professional and super nice and understanding as well.

Hunter Davis
5
H

Very professonal, friendly and honest. Gave fair and reasonable estimate on new AC/Heating unit. Gave me printed material on type of equipment he installs. Responded quickly each time I called him. Did an excellent job, cleaned everything up and finished in a timely manner. I strongly recommend for quality work and service you can depend on.

Sherri Hill
5
M

We have used crouches For our heating and air For closing on now on 30 years. Outstanding work. Very honest and very dependable. The first time we use them was when we couldn’t get anybody else to help with ductwork and they stepped up to the challenge and fixed it and is still working great today. Highly recommend

LaNita Milligan
5
G

Doug and his team came to help our family in bad weather and after hours conditions to get our family’s HVAC and A/C fixed up twice over the recent years. Once for an attic fan issue and before that a condenser starting issue. Can’t go wrong with the heart and integrity of Doug and the team at Crouch’s!!

Dr_ G405
M

Crouch’s Heating and Cooling is one of the best service businesses in the area. We have known and trusted Doug and his crews for 35+ years to service, repair and replace our A/C and heating units. They sell high quality American Standard units. I am a critical person by nature and Doug Crouch is one person I can unequivocally endorse. Not many businesses in the Ponca City get that kind of endorsement by me. A+ rating.

David Moore
5
B

These folks are absolutely the best. They are friendly, professional, and very fair. I have called on them twice, and will not hesitate to call on them again. THANK YOU VERY MUCH !
Mike Barnett
Ponca City

Mike Barnett