Testimonials

Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

F

We are almost finished with our new home and one of the best parts of this project has been Doug Crouch and his guys. They were always professional and went out of their way to take care of our needs. I started out wanting American Standard HVAC equipment and got a friend out of the deal. Thanx Doug

Jill Fath
5
W

My wife and I had just bought a house only to find the heating system was bad and the foundation duct work was worse and covered up to sell. Doug was not only the best quote, but flipped our duct work to the attic in an amazing time frame. Finances were tough so he directed us to a lender that gave us great rates and terms, better than our own credit union could provide. The experience was pleasant and easy, the work was top notch, and the courtesy was outstanding. We highly recommend Crouch’s Heat and Cooling!!!

Ron & Heather Wallace
5

Had this company do some work and they were great. Everything was perfect and they were very professional and super nice and understanding as well.

Hunter Davis
5

Great people to do business with. Very customer focused. Doug is very knowledgeable in heat and air and will recommend the best system to satisfy the customers needs. Doug and crew replaced my old Lennox heat and air units with American Standard equipment and we are extremely satisfied. Price was very reasonable and we have not had a single problem. I will continue to use Crouch heating and air and would not hesitate to highly recommend them to family and friends.

Kenneth Edwards
5
R

I inquired of Doug Crouch about installing a new home heating system in the Fall of 2018. I am glad to share that every step of the way, Doug Crouch was a consummate professional. He was honest in his assessment and provided a high quality, affordable solution to our home heating problem. Doug is known to be a good Christian man and someone you can trust!! Simply put, I know this and am comfortable about saying this about Doug without ANY reservation!! I would gladly trust Doug with my most prized part of my life, my grandchildren, and never worry about their safety or well-being for a second!! If You are looking for a professional approach to your heating and air needs, you need to contact Doug Crouch at Crouch Heating and Air. You will NOT be disappointed!!!

Erick Reynolds
5
G

Doug and his team came to help our family in bad weather and after hours conditions to get our family’s HVAC and A/C fixed up twice over the recent years. Once for an attic fan issue and before that a condenser starting issue. Can’t go wrong with the heart and integrity of Doug and the team at Crouch’s!!

Dr_ G405
B

I came home from work and the temperature in my house was 64 and my heater would kick on, run a couple of minutes then shut down. I called Crouch Heating and they were busy. However Crouch himself came out about 8 PM and fixed my problem very quickly and at a very reasonable price. You can’t beat quality service at a reasonable price. I highly recommend Crouch’s Heating.

Wiley Lester Burns
5
P

Called because of fantastic experience with Crouch getting our heat back on during zero degree weather in February 2021. This time we’re having a heat wave here in Ponca City and the inside blower burnt-out. Called Crouch at 8:32 and he was here before 9. Luckily he had a new motor on his truck and by 10, I was writing him a check. Not for the estimated cost but for less with a senior discount. Thanks again and again!!

David Pfahler
5
W

My family has used Crouch’s Heating and Cooling several times and I could not be more pleased. From a simple inspection to a whole house system replacement, Doug kept me informed every step of the way. Doug and his crew worked around my family’s schedule to make repairs to our system. He gives great value for what I consider excellent pricing.
I have recommended him to my friends and will continue to do so. I wish I could give him more than five stars because just five is not enough.

Andrew Wilson
5
G

We called Doug from Ponca City when our heat was cycling on and off and he was able to make a quick assessment of the problem, service the unit, and get it up and running in very little time. He was very personable and professional – would not hesitate in calling Crouch’s Heating and Cooling LLC again in the future. Thanks for the quick response and great service!

Lonnie Gilliland
5